Case Study: Wise Manufacturing

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"The MasterTools cost:benefit ratio really gives us a tremendous advantage. Simply put, MasterTools provides a completely integrated set of capabilities that are as good as, and often better than other systems costing a great deal more. I can do everything my larger competitors can at a fraction of the cost. For us, MasterTools is an ideal solution."

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Wise Manufacturing, Inc. - Ron Wise

The automotive business is extremely competitive. In order to survive, you have to constantly improve your products, reduce costs, deliver on time, and quickly adjust to rapidly changing customer needs. Companies that can't, soon disappear. So, we all tend to rely on advanced business management systems to gain a competitive edge.

After more than eight years of struggling with a home-grown ERP software solution that consisted of separate systems for accounting, manufacturing, quality control, and shipping, I decided it was time for a comprehensive ERP system that would integrate all of our mission-critical functions.

We looked at eight different systems . several from large well-known vendors. Most were far too generic for our industry-specific needs. We have to be able to trace individual parts back through the entire manufacturing and supply to trace individual parts back through the entire manufacturing and supply process. We also have to be ISO 9000 and QS 9000 certified. Both require extensive documentation. There was just no other system within reasonable price parameters that let us manage those requirements as well as MasterTools.

MasterTools fit our needs with very little customization. However, we did need a few modifications and ONLINE quickly created them for us. Unlike many other software vendors, those modifications didn't become costly add-ons. It makes me feel good that they listen and continually improve the product to serve our changing needs.

Another important consideration was the operating system and hardware. ONLINE was able to provide the server and support for our operating system. We run MasterTools on Linux and it works beautifully.

Cost was also a major factor. I couldn't afford the kind of money that a General Motors or a large tier one supplier is able to throw at the problem.

The MasterTools cost:benefit ratio really gives us a tremendous advantage. Simply put, MasterTools provides a completely integrated set of capabilities that are as good as, and often better than other systems costing a great deal more. I can do everything my larger competitors can at a fraction of the cost. For us, MasterTools is an ideal solution.